HOTEL AMENITIES – GENERAL
Complimentary coffee is available in our lobby daily until 10AM. Individual Keurig coffee makers are located in each guest room with a selection of coffee and teas.
Business services are available at the Front Desk: shipping and receiving, express mail, photocopying and faxing. Fees apply.
Laundry and Dry Cleaning services at the Front Desk, ‘same day’ available Monday – Friday. Fees apply.
24-hour ATM located in our lobby. The ATM is owned and serviced by a third party, please inform our Front Desk staff if you experience any issues.
Lobby Marketplace with self serve grab & go snacks, drinks and sundry items. Open 24-hours.
POOL & FITNESS GYM
Indoor heated pool with ADA compliant lift access. Pool hours are 7AM- 9PM daily. Note that there is no lifeguard on duty.
Newly renovated 24-hour Fitness Center. Includes a variety of Precor and Assault Fitness cardio machines: treadmills, ellipticals, stair stepper, recumbent bike, air bike, rower and Concept2 ski machine. The lifting area includes weight benches, free weights, a Precor cable machine, TRX suspension bands, stability balls and yoga mats. Bathrooms have large changing areas and towels.
COMFORT & SAFETY
Crowne Plaza Albany – The Desmond Hotel is an entirely non-smoking property. Per the NYS Indoor Clean Air Act both smoking and vaping are banned anywhere indoors. Smoking areas are located outside of each entrance door, please use the provided receptacles for trash.
CPR certified staff.
Complimentary high speed WiFi internet access throughout the hotel.
24-hour Business Center located in our lobby with computer and printer access.
Flight Time TV in our lobby broadcasting live departures and arrivals at the Albany International Airport.
TRAVEL & TRANSPORTATION
Complimentary parking for hotel guests only. Please see our FAQ page for more details regarding parking.
Complimentary shuttle provides 24-hour service to and from the Albany International Airport, based upon availability.
Complimentary shuttle service is based on availability within a 3 mile radius of the hotel, distances greater than 3 miles will be charged a fee.