For information regarding press releases, PR interviews, and general hotel marketing/advertising please contact Beth Desmond at 800-448-3500.  For hotel policies and general information, please see our FAQ page.

COVID-19 Precautions

For information regarding our current measures against COVID-19, please read about IHG’s Clean Promise and IHG Way of Clean standards. 

To stay informed on IHG’s cancellation and booking policies and updates for IHG One Rewards members, please visit IHG.com.

News & Press Releases

Crowne Plaza Albany deploys “air scrubbers” – SpectrumNews1, September 9, 2021

Unique NY Meetings Property Gets Full Transformation – meetingsnet.com, May 18, 2021

Crowne Plaza Albany – The Desmond Hotel reopens after undergoing a full transformation – IHG Hotels & Resorts, April 22, 2021

The Desmond, after $16M makeover, debuts as Crowne Plaza Albany – Times Union, April 21, 2021

$16 million renovation, new name for The Desmond in Colonie – Albany Business Review, April 15, 2021